Top 10 CRM Systems for Small and Medium Businesses
Customer Relationship Management (CRM) is a technical system for running customer interaction. CRM software can incorporate business intelligence with marketing campaigns, customer support, and sales automation in a single platform.
The web has many CRM software options, but the Top 10 CRM Systems has their unique characteristics for Small and Medium Businesses (SMBs).
#1 HubSpot CRM
HubSpot CRM is the best in its simplicity. It offers the best tools for keeping track of sales activities, managing pipelines, assigning proposals to team members, and running marketing campaigns. It is free and easy to set up, having access to store up to one million contacts and companies but has a fee attached to further services such as marketing, sales, etc. The cost increases as you expand. Hotspot sales work with many versions of Outlook.
#2 Salesforce CRM
Salesforce is the king of the developed cloud CRM, and it is the best software for advanced business processes. Salesforce, in the Top 10 CRM Systems is the first in the enterprise, however, for SMBs we feel si slightly complex. It is incredibly customizable, but it’s not a good fit for small businesses because of the high cost of its best features and its complexity. It is complex for smaller companies and ideal for the enterprise that are ready to scale.
Salesforce is flexible to fit large corporations operating multiple dynamic workflows simultaneously. Prices for sales-force range from the Essential plan ($25/ month for a yearly billing), Professional plan ($75 annual billed user), Enterprise plan ($150 per month with annual billing), an Unlimited plan ($300 per month for a yearly billing). Salesforce works with some versions of Microsoft Outlook.
#3 Zoho CRM
Zoho is a solid piece of software. It packs sophisticated features which give the best CRM software functionality and a well-structured platform. Zoho CRM offers user-friendly tools for creating an automatic campaign optimization to make an easier sales process for users.
Its goal is to take advantage of the maximum potential of multiple channels to increase the generation of leads to gain customers’ loyalty and satisfaction. It offers mobile app accessibility benefits, tracking your sales and marketing process with iOS and Android apps, and can also work in Microsoft Outlook.
Zoho CRM is free, and the price changes when more functionality is needed. The prices range from the Standard plan ($18/month when billed monthly), Professional ($30/month), to Enterprise ($45/month)
#4 Fluent CRM
Fluent CRM supports freelancers, small businesses, and professionals, using an unlimited number of workflow and automation triggers. It is free, supporting up to one thousand contacts; the price is attached to a complex form of it; it ranges from Starter ($8.99/month), Regular ($2.99/month), to Enterprise ($47.99/month).
#5 Insightly CRM
Insightly CRM gives an incredibly powerful tool, having a well-designed platform with great flexibility that can cover all core business processes. It is designed to make things easier, even without prior knowledge of creating and managing campaigns. It can work in Microsoft Outlook. Its prices range from Plus ($29/month), Professional ($49/month), to Enterprise ($99/month).
#6 Pipedrive CRM
Pipedrive CRM is perfect for recognizing and prioritizing sales opportunities. It is user-friendly, optimized for pipe management. It can provide an easy summary, including details of the general sales system. Pipedrive offers additional tools for tracking your sales management team members.
Its prices range from Important ($15/month), Advanced($29/month), Professional (59/month), to Enterprise ($99/month).
#7 Sugar CRM
Small businesses and medium-sized businesses will find Sugar CRM useful. It is an open-source CRM that can later provide entry to its primary source code, allowing extensive customization of the CRM’s functionality. The sugar CRM is credible in the generation of smart reports, improvement of help desk, and integration with the third party.
The prices for a sugar CRM system ranges from Experts ($40/month), the Sugar company ($65/ month), Serve Sugar and Sell Sugar ($80/month), to Sugar ($1000 for 10,000 contacts annually)
#8 Fresh Sales CRM
Freshsales is one of the best CRM for small business and corporate sales teams working in a dynamic environment. It has detailed contact management that enhances control and engagement through an intuitive, user-friendly interface.
Its prices range from Blossom ($19/month), Garden ($35/month), Real Estate ($65/month), to Forestry ($79/month).
#9 Agile CRM
Agile CRM is a holistic, connected platform that gives intelligence salesperson automation capabilities. It can be utilized by an individual or a team to enhance pipeline sales effort. Agile CRM is now one of the rare good CRM software for sales automation. It costs $25/month.
#10 NetSuite CRM
Among the Top 10 CRM Systems, NetSuite is one of the most comprehensive customer relationship management systems. Your lead can be increased through its sales force mechanization tools, and there can be an increase in customer satisfaction through customer service management.
It is dedicated to large business, corporate teams, and B2B companies host numerous departments along. We can therefore use NetSuite for marketing analytics, partner, relationship, and customer data management. It does not offer a standard pricing table, but a minimal amount of $129/month is paid for maintenance and support.